Monitoring machines via a web page

SimpleHelp 5.2 or newer

In the Technician application, in the Access tab, select a machine then click the links button in the machine-specific toolbar strip.

This will display a number of direct links for this machine including one for Web Monitoring.

The web monitoring link will include this machine's specific identifier (SG_xxxx) and will not have a specified API key.

In order to use web monitoring you should replace the API key reference (...) with an actual API key from the Administration tab under Integrations > Manage API Tokens.

Web monitoring integration

If you are integrating web monitoring into another system, the URL you can use will be of the form:

https://<server>/monitoring/ras.html?machine=<machine ref>&apikey=<api key ref>

In this case the following substitutions apply:

• server - The URL of your SimpleHelp server
• machine ref - The SG_ reference for this machine, or some other substring reference to it's name (e.g. "My Windows Server")
• api key ref - The API key reference found in the Administration tab under Integrations -> Manage API Tokens, which authorises the browser to view the monitoring information